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Initial Check Order

How do I place an order for my first 50 free checks?

To order your initial 50 free checks, log in and go to ‘My Accounts > HSA Snapshot’ and click on ‘Order Initial Checks’ at the bottom of the page.   Your initial order will be free of charge, and will not be charged for shipping. All subsequent and reorders will be handled separately.

Once your order has been submitted and verified, you will receive a pop-up message confirming your order and providing an order number.  Please make a note of your order number.   Your checks will arrive 5 to 10 business days after your online order is complete.

How will my check order be shipped?

For security purposes and in order to protect your personal information, all orders will ship to the address on file with the Bank. If you need to ship an order to a different address, please contact Customer Service.  

Deluxe, the company that prints and ships our checks, can only accept check orders that will ship within the United States, including Puerto Rico. If you are in the military, APO and FPO addresses can be accepted. If your order will be shipped outside the U.S., please contact Customer Service.

There is a problem with my order. What should I do?

To report a problem with your order, contact Customer Service at and provide your order number. The Bank will work with Deluxe to solve your problem as quickly as possible.

How can I tell if my order has been accepted?

Once your order has been successfully submitted, you will receive a pop-up message confirming your order and providing an order number.

If you have questions about your order, or if your checks do not arrive within 10 business days, please contact Customer Service and provide your order number. 

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